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Cancellation/Refund Policy

Cancellation/Refund Policy By Dr. Kajal Mugrai

Thank you for choosing kajalmugrai.com. Please read our Cancellation & Refund Policy carefully before making any payments. By using our services, you agree to the terms outlined below.

1. Cancellation Policy

  • Orders or bookings may be canceled within 24 hours of confirmation, provided the service has not already been initiated or delivered.
  • To request a cancellation, please contact us at  theosophybydrkajal@gmail.com  with your details as soon as possible.

2. Refund Policy

  • No refunds will be issued once the fee is paid.
  • Fees will only be refunded in cases where there is a genuine issue or failure on our part, such as service non-fulfillment, technical errors, or miscommunication from our team.
  • All refund requests must be submitted via email with relevant proof and justification.

3. Exceptions

  • Refunds may be considered in the following rare cases:
  • Duplicate payment due to a technical error.
  • Payment made, but service not rendered due to an error or fault on our side.

4. Processing of Refunds

  • If approved, refunds will be processed within 7–10 business days to the original mode of payment.
  • You will receive a confirmation email once the refund has been initiated.