Cancellation/Refund Policy
Cancellation/Refund Policy By Dr. Kajal Mugrai
Thank you for choosing kajalmugrai.com. Please read our Cancellation & Refund Policy carefully before making any payments. By using our services, you agree to the terms outlined below.
1. Cancellation Policy
- Orders or bookings may be canceled within 24 hours of confirmation, provided the service has not already been initiated or delivered.
- To request a cancellation, please contact us at theosophybydrkajal@gmail.com with your details as soon as possible.
2. Refund Policy
- No refunds will be issued once the fee is paid.
- Fees will only be refunded in cases where there is a genuine issue or failure on our part, such as service non-fulfillment, technical errors, or miscommunication from our team.
- All refund requests must be submitted via email with relevant proof and justification.
3. Exceptions
- Refunds may be considered in the following rare cases:
- Duplicate payment due to a technical error.
- Payment made, but service not rendered due to an error or fault on our side.
4. Processing of Refunds
- If approved, refunds will be processed within 7–10 business days to the original mode of payment.
- You will receive a confirmation email once the refund has been initiated.